-
In the event that you have
a claim, please contact your
Broker/Agent during normal business hours.
For your
convenience we have in place an After Hours Claims
Emergency System
For After Hours Service
Please Call
1 (888) 346-6610
The response person
will record the particulars of the loss & contact
one of our adjusters as
soon as possible.
In the event of a
Livestock Loss (after hours) please call
our office.
The automated voice mail will
advise you of the adjuster on call.
Local (519) 665-7715 Toll Free (800)265-3433
Tip:
What to have/do when reporting a claim
-
Policy
number
-
Location information (where loss occurred and who to contact)
-
As much
detail as possible about the occurrence
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Report
theft, fire, etc... to authorities
-
You will be contacted
to discuss the details and confirm coverage within a
reasonable time frame.
Tip:
What can be done prior to a loss to help build a better
claims
experience
-
Schedule valuables with your
broker/agent to ensure proper coverage
-
List
and appraise valuable items - pictures, receipts, serial numbers, etc
-
Keep
all documents in a fire proof safe
-
Keep
your
broker/agent up to date on any changes to
your property, auto, etc...
-
Check
with your broker/agent to see if you are insured to value
-
Upon confirming the loss
was caused by an insured peril (coverage listed in your policy), a list or
an appraisal may be required to determine the replacement value or repair
costs (i.e. - Automobile or Property) of lost, stolen, or damaged items.
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