COVID-19 OPERATIONAL STATEMENT


In response to the current COVID-19 concerns, please note that our office is now accepting visitors by scheduled appointment only – until further notice.

We continue to work to serve all your insurance needs as our operations haven’t ceased. We will be maintaining regular business hours and we will be in a position to respond to all claims submissions and inquires.

Please do not hesitate to reach out to your broker or agent if you have any questions or concerns pertaining to your insurance policy.

Visitors by appointment are asked to not attend our location if you are experiencing any of the following symptoms:
-Cough
-Shortness of breath or difficulty breathing
-Temperature equal to or over 38°C
-Feeling feverish
-Chills
-Fatigue or weakness
-Muscle or body aches
-New loss of smell or taste
-Headache
-Gastrointestinal symptoms
Or any other symptoms listed here:

http://www.health.gov.on.ca/en/pro/programs/publichealth/
coronavirus/docs/2019_reference_doc_symptoms.pdf

Visitors to our office are requested to wear face masks, practice social distancing, and to use hand sanitizers that we have available throughout our facility.

* If you should arrive to your appointment without a face mask Germania Mutual will provide one.

We appreciate your patience and cooperation.